When playing a Blu-ray disc, some users may meet such issues, such as movie breaking up every few seconds and/or freezing and/or “stuttering”. These unsmooth Blu-ray playback issues are caused by several reasons. If you meet such issues when using iDeer Blu-ray Player, you can read below about what caused the issue and how to solve unsmooth Blu-ray playback.
If you want to play a Blu-ray disc on PC, your computer components must be Blu-ray compatible. Blu-ray requires fairly robust and reliable hardware for the smooth playback of Blu-ray disc. Most new operating systems offer compatibility and are equipped with the Blu-ray drive, while some older ones do not, so we suggest you upgrade your components on your computer to solve unsmooth Blu-ray playback.
When you fail to play Blu-ray smoothly, please check:
First, please make sure your computer configuration is up to date with high performance.
Check your hardware:
1. For windows, XP/Vista/7/8, Intel Core2 Duo 2.4GHz processor or equivalent AMD Athlon™ processor or higher recommended; 512 MB RAM or higher recommended; 250 MB of free disk space;
2. For Mac, OS X 10.5+ to 10.9 Intel Core2 Duo 2.4GHz processor or higher recommended; 512 MB RAM or higher recommended; 250 MB of free disk space.
Second, please make sure other programs are not taking up too much CPU.
Third, please make sure the Device I/O speed rate of your Blu-ray drive is more than 10MBps. How to get "Device I/O speed rate":
1. Run iDeer Blu-ray Player, and tick the "Performance Test" under the "Help" menu.
2. Play the Blu-ray film and wait processing for a couple seconds.
3. Then the "Performance Test" dialogue will pop up, which shows the "Device I/O speed rate".
If you want to solve unsmooth Blu-ray playback and watch Blu-ray discs on your computer flawlessly, the Device I/O speed rate should be more than 10MBps. The rate depends on your Blu-ray drive. If the Device I/O speed rate is a little lower than our requirement, please try another blu-ray drive.
Or you can send our support team a screenshot of the "Device I/O speed rate" and provide detailed information about your computer and drive via firstname.lastname@example.org. We will analyze it and help you as soon as possible.